Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Shop the collections and see the replay here.

Watch live or catch the replay on FacebookInstagram and YouTube.

Call us at 613-366-2171.

Coming soon: Book a Virtual Styling Appointment

Typically we have sizes 6-18 and sometimes bigger/smaller depending on the brand.

We do not offer gift wrapping services, but gift boxes are available for jewelry.

In store purchases are put in an iconic Shepherd's leopard print bag.

Online purchases are wrapped shipped in the original plastic packaging or wrapped in tissue paper.

Expédition

Please contact our customer service department and we will assist you as best we can.

Retail store inquiries: 613-366-2171

Online inquiries: 613-789-7400 and press 2

Email us at: online@shepherdsfashions.com

Please contact our customer service department and we will assist you as best we can.

613-789-7400 and press 2

online@shepherdsfashions.com

We do our best to process your order within 3 business days. Sometimes we have items here and sometimes we must wait to receive them, and then ship them to you.

Shipping

Yes! Select the option for Curbside Pickup when you check out.

Canadian Orders

Orders of $99 or more, FREE shipping

Orders of $98.99 or less, $15 flat rate shipping

 

US Orders

Orders of $99 CAD or more, FREE shipping

Orders of $98.99 CAD or less, $15 flat rate shipping

 

International Orders

All orders, $50 flat rate shipping

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Retour

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Online Shopping

No! You do not need to sign up for an account to shop on shepherdsfashions.com

  • Step 1:    Start on the homepage of Shepherd's Fashions website (click Shepherd’s Logo from anywhere on our website to get you back to the homepage).
  • Step 2:    At the top right hand side of the page, click on the  Account icon (looks like the bust of a person). Hint: It's right beside the shopping bag icon.
  • Step 3:   Click Create Account (under the sign in button)
  • Step 4:   Follow the steps.
  • Step 5:  When you come back to the site you can log in and see your history and orders. 

Please contact our customer service department and we will assist you as best we can.

613-789-7400 and press 2

online@shepherdsfashions.com

Please contact our customer service department and we will assist you as best we can.

613-789-7400 and press 2

online@shepherdsfashions.com

613-789-7400 and press 2

online@shepherdsfashions.com

Please contact our customer service department and we will assist you as best we can.

613-789-7400 and press 2

online@shepherdsfashions.com

If you wish to remove items from your cart, simply head over to homepage, click on the cart icon (to the right of our logo), and hit the minus quantity button until it gets to zero.

Please contact our customer service department and we will assist you as best we can.

613-789-7400 and press 2

online@shepherdsfashions.com

Please contact our customer service department and we will assist you as best we can.Select your size and colour and hit the Email Me When Back in Stock button. If we get restocked on the item, you will get an automated email to let you know.

Please note: We are NOT holding stock for you.

613-789-7400 and press 2

online@shepherdsfashions.com

While each screen is unique, we take time and care to represent the colour of our garments accurately on our website and app.

Colors can and do look different on computer monitors and cell phone screens. This has to do with pixels, resolution, and the human eye.

No, items in your shopping cart are not held for you. If the item is no longer available when you go to check out, you will receive an error message.

Yes - we use cookies to gain insights into our customers' behaviours, to anticipate their preferences more accurately, and to improve their overall shopping experience with Shepherd's.

Each brand has a size chart attached to the products. These are general guidelines. Please see individual product descriptions for more specific fit information, if available.

Due to the manufacturing process your garment could measure up to ¼” more or less than indicated on the size chart. This is normal and to be expected.

https://www.shepherdsfashions.com/pages/how-to-measure

Gift Cards

Yes, e-gift cards are available to purchase online.

You can use your e-gift card for purchases on shepherdsfashions.com.