*COVID-19 UPDATE

April, 1, 2020

Dear Shepherd’s Family,

For 41 years, we have committed ourselves to styling lives. Fancy ones, practical ones, sporty ones, casual ones, even challenging ones. But in 41 years, we have never faced the scary one we are in today.

The world looks very different to us all. We sympathize with all those feeling confusion, frustration, anger, fear and pain during this scary time. But we can, and will, get through this together.

Shepherd’s has taken a number of steps to ensure the health and safety of our customers and staff. As many of you all know, we have closed our physical store in Ottawa until further notice. However, our online store is still open for business.

The Shepherd’s Team continues to take social distancing very seriously, and now conducts business from our respective homes and empty office space, only allowing 1-2 people in at once.

Because health also means mental health, we understand that these global conditions are a breeding ground for anxiety, stress and fear. That is why we have decided, based on your feedback, to continue our Fashion Distraction, hopefully giving you a break from the news and an opportunity to stay connected at a distance.

We thrive because of your feedback, and encourage you to continue to comment, react and personally message us whenever you feel it is necessary. Our customers are our compass and source of inspiration.

We look forward to returning to business as usual - whenever that may be - and we truly appreciate your continued support.

Until then, stay safe, healthy and happy.

Sincerely,

The Shepherds’ Team.

 

Previous Update:

March 24, 2020

Dear Shepherd’s family,

The safety and well-being of our community is our number one priority. This is a difficult moment for the world and our hearts go out to all of those affected.

Temporary Store Closure
As the COVID-19 situation continues to unfold, and in an effort to keep everyone safe, we have decided to temporarily close our physical retail location in the Ottawa Train Yards.

Online Store Remains Open
ShepherdsFashions.com will remain open. We are pleased to offer free shipping in Canada on all purchases made through our website. We are also offering a flat shipping rate of $10.00. for parcels going to the US.

We will continue to operate with your safety and well-being in mind and provide the highest quality of service. We are monitoring the situation closely and will provide updates as they develop.

We look forward to returning to business as usual and we truly appreciate your continued support.

Sincerely,
Marlene Shepherd