Louenhide - Frankie Phone Bag

The Louenhide Frankie Phone Crossbody Bag is sure to become your new favourite accessory for all your events this season. Whether you're running errands, going for brunch with the girls, or attending a special evening event, the Frankie Crossbody is the perfect companion for any winter occasion.

Designed in three neutral colours with a detachable sateen guitar strap, the portrait silhouette offers just enough room for your keys, lipstick, cards and fits up to an iPhone 14 Pro Max.

With a detachable woven chain feature adding a touch of femininity, this stylish and functional crossbody bag allows you to keep all your essentials close at hand, without weighing you down. (Copyright LOUENHIDE 2023)

• Internal features: 1 Zip Pocket, 1 Slip Pocket
• External features: Front Side Zip Pocket, 13.5” Detachable Chain Strap with Woven PU
• Internal lining: 100% Recycled Black and White Stripe Lining
• Strap 1: Adjustable and Detachable 95cm- 145cm Webbing Guitar Strap
• Closure: Secure Zip
• Body material: Polyurethane Vegan Leather
• Hardware: Light Gold
• Dimensions: approx. W6 x H8.5 x D2”
• Designed in Australia and made in China
• Style number: 1266

Thank you for choosing Shepherd's Fashions. We strive to provide excellent customer service. Please review the following information regarding returns, shipping, and our policies.

Returns: We are pleased to accept returns both in-store and by mail. If you wish to return an item, please ensure it meets the following criteria:

• Please note that customers are responsible for all return shipping fees.
• Regular-priced items can be returned within 14 days of the shipping date or delivery date, whichever is later.
• Returned items must be in their original condition, unworn, unwashed, undamaged, with original tags attached, and accompanied by the original packing slip.
• Please note that certain items are non-returnable, including sale items, special occasion wear, evening bags, and undergarments.
• All sale items are final sale, including Style Steals, and purchases made on Black Friday and Cyber Monday are final sale and cannot be refunded, exchanged, or credited.

Return Process: To initiate a return, please follow these steps:

1. Please note that customers are responsible for all return shipping fees.
2. For Canadian orders, you can return the parcel via the courier of your choice. Although a tracking number is not required, it is highly recommended.
3. For returns from the USA, please send your package via the United States Postal Service (USPS).
4. For international orders, please contact us prior to shipping a return.
5. If you require an extension for your return, please contact email us at online@shepherdsfashions.com.
6. Once your return is received and processed, you will be notified via email. Please allow up to 7 days for your return to be processed.

Shipping: We are pleased to offer shipping services through Canada Post. Please review the shipping rates and policies below:

Canadian Orders:

• Orders of $50 or more (before taxes): Free shipping.
• Orders of $49.99 or less (before taxes): $15 flat rate shipping.

US Orders:

• Orders of $50 or more (before taxes): $10 flat rate shipping.
• Orders of $49.99 or less (before taxes): $25 flat rate shipping.
• Please note that additional duties and taxes on US orders may be applicable.

International Orders:

• All orders: $50 flat rate shipping.

Taxes & Duties:

Canadian Orders:

• Orders are subject to Federal and Provincial taxes. Taxes will be calculated at checkout based on your shipping address.

US and International Orders:

• Orders may be subject to import fees, duties, and taxes. Shepherd's Fashions cannot claim responsibility for any fees that may be applied to a parcel once it crosses the border. Additionally, you may be required to pay sales tax on your order, which Shepherd's collects, and remits to your state authority.

Gifts with Purchase: If you receive a Gift with Purchase (GWP) and wish to return the purchased item(s), please note the following:

• If you do not return the GWP alongside your garment(s), we will issue a return less the retail price of the GWP.
• GWP only needs to be returned if you no longer meet the original criteria for the award or gift.

Inquiries: If you have any further inquiries or need assistance, please reach out to us:

• Phone: 613-789-7400, press 2
• Email: online@shepherdsfashions.com

Return Address

Attn: Online Returns
Shepherd’s Fashions
145 Trainyards Drive, Unit 4
Ottawa, ON Canada
K1G 3X8