Once your return is received and processed, you will be notified via email. Please allow up to 7 days for your return to be processed.
Shipping: We are pleased to offer shipping services through Canada Post. Please review the shipping rates and policies below:
Orders of $50 or more (before taxes): Free shipping.
Orders of $49.99 or less (before taxes): $15 flat rate shipping.
Orders of $50 or more (before taxes): $10 flat rate shipping.
Orders of $49.99 or less (before taxes): $25 flat rate shipping.
Please note that additional duties and taxes on US orders may be applicable.
All orders: $50 flat rate shipping.
Taxes & Duties:
Orders are subject to Federal and Provincial taxes. Taxes will be calculated at checkout based on your shipping address.
US and International Orders:
Orders may be subject to import fees, duties, and taxes. Shepherd's Fashions cannot claim responsibility for any fees that may be applied to a parcel once it crosses the border. Additionally, you may be required to pay sales tax on your order, which Shepherd's collects, and remits to your state authority.
Gifts with Purchase: If you receive a Gift with Purchase (GWP) and wish to return the purchased item(s), please note the following:
If you do not return the GWP alongside your garment(s), we will issue a return less the retail price of the GWP.
GWP only needs to be returned if you no longer meet the original criteria for the award or gift.
Inquiries: If you have any further inquiries or need assistance, please reach out to us: