Discover your new travel hat. Simple, sturdy, and structured, this sun hat folds to fit easily in your bag without losing its bucket hat silhouette. With an adjustable drawstring inside and self-ties along the crown, you'll always have the perfect fit. (Copyright Echo 2023)
Disappointed in the quality. The brim is wavy and feels cheaply made, although the other parts of the hat appear well made. The quality does not match what was exhibited in the video of how to wear it. After paying $150 for the hat, it feels like a kick in the gut every time I look at it.
The hat is very light and flexible. I like it but am a little concerned that it might fly away in the many winds we experience these days.
Love this hat! Does what I wanted it to do-pack well and be shaped as desired!
Thank you for choosing Shepherd's Fashions. We strive to provide excellent customer service, and we have updated our return policy to better meet your needs. Please review the following information regarding returns, shipping, and our updated policies
Return Address
Attn: Online Returns
Shepherd’s Fashions
145 Trainyards Drive, Unit 4
Ottawa, ON Canada
K1G 3X8
Customers are responsible for all return shipping costs.
If you have any questions or concerns, please connect with us at: online@shepherdsfashions.com or call our store at 613-366-2171.
Regular Priced Items
We want you to love your new Shepherd’s pieces. If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
Sale & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on discounted items including BOGO and other promotions, Boxing Day, Black Friday, Cyber Monday or Summer Sale purchases.
**If a sale/final sale item is returned, it will be donated to a local charity.
Holiday Return Policy:
Regular-priced items purchased between October 14, 2024, and January 6, 2025, can be returned for a full refund or exchange. Items must be in original packaging with tags attached and require a receipt.
For mail returns, items must be postmarked by January 6, 2025.
Refunds will be issued to the original payment method or as a Shepherd’s Fashions gift card.
Note: This extended return policy does not apply to sale items, promotions, or discounted merchandise.
Gifts with Purchase
If you receive a Gift with Purchase and you do not return it alongside your garment(s), we will issue a return less the retail price of the Gift with Purchase. Gifts with Purchase only need to be returned if you no longer meet the original criteria for the original award or gift.
RETURNS - US Orders - To Be Shipped back to us ONLY with United States Parcel Service (USPS) You can use portal to qualify your items to see if they are eligible for return but a label is not available at this time. This is the best way to not incur duty charges back to Canada.
