Suzie Blue Canada is a family run business that imports and sells fashion jewellery, silver plate jewellery and clothing from Bali, Indonesia. Suzie Blue began in the UK in the early 2000s and was born out of a love for fashion, travel and all things Balinese by husband and wife team, Vince and Suzie Adams. Suzie Blue Canada was founded by Jo Arbuthnot, a partner in Suzie Blue UK, when she moved with her family to Canada. Since then, Suzie Blue has gone from strength to strength and supplied thousands of happy customers across Canada and the U.S. and added many lines to their ever-growing catalogue.
With years of experience in importing from Indonesia, it has always been their policy to trade as fairly and responsibly as possible using ethically and sustainably sourced materials. Many of the designs are made by hand - right down to base components that are hand-sanded and painted before being assembled into bracelets and necklaces.
With a focus on bold colour statement design they work closely with all of their suppliers to develop collections that you won't find anywhere else. Over time, they have built strong relationships with the artisans that supply them.
Suzie Blue Clothing - Fall 2023 Collection - Free Shipping
Terms & conditions
Thank you for choosing Shepherd's Fashions. We strive to provide excellent customer service, and we have updated our return policy to better meet your needs. Please review the following information regarding returns, shipping, and our updated policies
Return Address
Attn: Online Returns Shepherd’s Fashions 145 Trainyards Drive, Unit 4 Ottawa, ON Canada K1G 3X8
Customers are responsible for all return shipping costs.
If you have any questions or concerns, please connect with us at:online@shepherdsfashions.comor call our store at 613-366-2171.
Regular Priced Items
We want you to love your new Shepherd’s pieces. If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
Sale & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on discounted items including BOGO and other promotions, Boxing Day, Black Friday, Cyber Monday or Summer Sale purchases.
**If a sale/final sale item is returned, it will be donated to a local charity.
Holiday Return Policy:
Regular-priced items purchased between October 14, 2024, and January 6, 2025, can be returned for a full refund or exchange. Items must be in original packaging with tags attached and require a receipt.
For mail returns, items must be postmarked by January 6, 2025.
Refunds will be issued to the original payment method or as a Shepherd’s Fashions gift card.
Note: This extended return policy does not apply to sale items, promotions, or discounted merchandise.
Gifts with Purchase
If you receive a Gift with Purchase and you do not return it alongside your garment(s), we will issue a return less the retail price of the Gift with Purchase. Gifts with Purchase only need to be returned if you no longer meet the original criteria for the original award or gift.
RETURNS - US Orders - To Be Shipped back to usONLYwith United States Parcel Service (USPS) You can use portal to qualify your items to see if they are eligible for return but a label is not available at this time. This is the best way to not incur duty charges back to Canada.