The Louenhide Milan Nylon Crossbody Bag effortlessly combines an elevated minimal aesthetic with everyday functionality. This stylish, convertible crossbody bag features an adjustable and detachable sateen guitar strap and a comfortable vegan leather shoulder strap, which tucks securely under the bag with a press stud closure when not in use. Compartmentalize your life with the internal and external slip and zip pockets, ensuring your belongings are safe and secure. With its customizable features, organized interior, and sleek design, the Milan effortlessly blends fashion and function, making it your next go-to accessory. For best results, please use a water-proofer to prevent stains or watermarks. If watermarked, please use a damp cloth and wipe over enter body fabric to remove.
coming soon
Shepherd's is pleased to ship with Canada Post for Canadian, US and International orders.
As of January 1, 2024, Shepherd’s is no longer offering UPS as a shipping option. We are pleased to ship with Canada Post to all destinations.
Updated shipping thresholds, as of January 2
Canadian Orders
Orders of $99 or more before tax, FREE shippingUS Orders
Orders of $99 USD or more before tax, FREE shipping
Orders of $98.99 USD or less before tax, $15 USD flat rate shipping
Other International Orders
All orders, $50 flat rate shippingCanadian Orders – Orders are subject to Federal and Provincial taxes. Taxes will be calculated at checkout based on your shipping address.
US and International Orders – Orders may be subject to import fees/ duties & taxes. Shepherd’s cannot take responsibility for any fees that may be applied to a parcel once it crosses the border.
Phone: 613-366-2171
Email: online@shepherdsfashions.com
Thank you for choosing Shepherd's Fashions. We are committed to providing an excellent shopping experience. Please take a moment to review the details of our return policy, below.
Return Address
Attn: Online Returns
Shepherd’s Fashions
145 Trainyards Drive, Unit 4
Ottawa, ON Canada
K1G 3X8
Return Eligibility:
You have 14 days from the purchase or delivery date, whichever is later, to initiate a return for regular-priced items.
Returned items must be in their original condition – unworn, unwashed, undamaged, with original tags attached. Include the original packing slip.
To initiate a return, please use our online return portal.
Items Not Eligible for Return/Refund:
Certain items cannot be returned or refunded, including undergarments.
Sale Items:
All sale and promotional items are final sale. We cannot offer refunds, exchanges, or credits on discounted items, including BOGO items and those purchased during special sale events.
Any returned sale/ final items will be donated to a local charity.
Refund Method:
Refunds will be processed to the original payment method or, if requested, issued as a Shepherd’s Fashions gift card, MINUS the cost of the return shipping label created by Shepherd's and sent to you through our Return Portal.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us prior to initiating a return. We are here to assist you in resolving any issues and ensuring your satisfaction.
Return Process:
All returns must be processed through our return portal. This helps us efficiently manage the return process.
Customers are responsible for all return shipping costs.
Contact Information:
If you have any questions or concerns, feel free to connect with us via email at online@shepherdsfashions.com or by calling Customer Service at 613-789-7400 (ext. 214).
We appreciate your understanding and cooperation. Your satisfaction is our priority!
I very much like the size and design of this purse. It has style and the fabric will be easy to care for.
Thank you for choosing Shepherd's Fashions. We strive to provide excellent customer service, and we have updated our return policy to better meet your needs. Please review the following information regarding returns, shipping, and our updated policies
Return Address
Attn: Online Returns
Shepherd’s Fashions
145 Trainyards Drive, Unit 4
Ottawa, ON Canada
K1G 3X8
Customers are responsible for all return shipping costs.
If you have any questions or concerns, please connect with us at: online@shepherdsfashions.com or call our store at 613-366-2171.
Regular Priced Items
We want you to love your new Shepherd’s pieces. If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
Sale & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on discounted items including BOGO and other promotions, Boxing Day, Black Friday, Cyber Monday or Summer Sale purchases.
**If a sale/final sale item is returned, it will be donated to a local charity.
Holiday Return Policy:
Regular-priced items purchased between October 14, 2024, and January 6, 2025, can be returned for a full refund or exchange. Items must be in original packaging with tags attached and require a receipt.
For mail returns, items must be postmarked by January 6, 2025.
Refunds will be issued to the original payment method or as a Shepherd’s Fashions gift card.
Note: This extended return policy does not apply to sale items, promotions, or discounted merchandise.
Gifts with Purchase
If you receive a Gift with Purchase and you do not return it alongside your garment(s), we will issue a return less the retail price of the Gift with Purchase. Gifts with Purchase only need to be returned if you no longer meet the original criteria for the original award or gift.
RETURNS - US Orders - To Be Shipped back to us ONLY with United States Parcel Service (USPS) You can use portal to qualify your items to see if they are eligible for return but a label is not available at this time. This is the best way to not incur duty charges back to Canada.
