Shipping Information

Shepherd’s Shipping Policy

Shepherd’s is committed to getting your order to you as quickly and reliably as possible.

🚨 Important Update – Canada Post Strike

Due to the Canada Post strike, we are temporarily shipping with alternative carriers within Canada to ensure your orders are delivered without delay. Shipping times may vary slightly depending on the carrier used. Tracking information will be provided for every order.

👉 If you have any questions about packages already shipped through Canada Post, please contact our Shepherd’s Customer Care Team at:
📧 online@shepherdsfashions.com
📞 613-789-7400

Shipping Rates

Canada and US Orders

  • Orders of $99 or more before tax → FREE shipping

  • Orders of $98.99 or less before tax → $15 flat rate

United States

  • UPS Global Checkout → All duties and taxes are calculated at checkout.
    Customers pay upfront for a seamless delivery experience with no extra fees at the border.

International (Outside of Canada & USA)

  • All orders → $50 flat rate

Taxes & Duties

  • Canadian Orders – Subject to Federal and Provincial taxes. Taxes are calculated at checkout based on your shipping address.

  • U.S. Orders – Duties and taxes included through UPS Global Checkout. No surprise fees upon delivery.

  • International Orders (outside U.S. & Canada) – May be subject to import duties, taxes, and fees once they cross the border. These charges are the customer’s responsibility.

Questions?

📞 Phone: 613-366-2171
📧 Email: online@shepherdsfashions.com